We aim to collect as little data about you as possible, while providing you with the service you expect. In order to run our services and applications, there is a very minimal amount of data we collect when you visit our web site, purchase and our apps, contact us, or send us diagnostic information for debugging purposes.
This policy describes the data we collect, how it is handled, and what your options are for limiting our collection of it.
The data we collect from you is not shared with any other entity, except as described in the "Services We Use" section below and as required by law enforcement or other government agencies.
Services We Use
Your data may be collected by third-party services that we use when you purchase our apps or contact us for support. Here are links to the privacy policies of companies whose services we use, and a description of when and why we use their services:
- Apple. Most of our apps are available for purchase through Apple’s Mac or iOS App store. Because our apps run on Apple’s macOS and iOS based devices, information about your use of our apps may be collected by Apple.
- Twitter. We use Twitter to broadcast news about our products and to answer customer support inquiries.
- Fabric. In order to assure the quality of our applications, we use Fabric to provide us with insights into crashes and issues with our applications.
When you visit our web sites, including https://labosu.com, metadata including your IP address and your web browser’s user agent string are recorded by our web server software. We use these logs to perform statistical analysis about the number of visitors we receive, and to detect attempted attacks on our servers by third parties.
App Store Purchases
When you purchases a license to one of our apps from Apple’s Mac or iOS App Store, we do not receive any of your personal data.
When you contact us for support via email to firstname.lastname@example.org, we store a copy of your inquiry, our response, and any follow-ups, for product support. When you contact us for support via Twitter, Twitter may collect and store data about your inquiry. We do not collect or store data about those inquiries.
Please do not hesitate to contact us if you have questions or concerns about our handling of your data, or to request that we delete the data we may have stored about you.
This document may be revised to clarify our policies or to update them to reflect our current handling of customer data. Here is a list of the major changes to date:
- March 29, 2019: First Published.